+1 vote
in Facebook Support by (user.hidden) (1.9k points)
I'm trying to confirm my identity via Facebook. The image uploader requests an image of the front and back of my license. I upload the PERFECTLY centered and cropped image and I get this error:

Error notice

It looks like your photo has too much blank space. The ID should take up the majority of the photo. Please try uploading another one.

The back of my ID is white with a black bar. Other than that I can't figure out what it is complaining about and I can't find a way to send the ID any other way to Facebook.

1 Answer

0 votes
by (user.hidden) (1.7k points)
Please try to update Facebook App if using a mobile device or clearing your cache if using a web browser.

If after that you still experiencing this issue, please report it to Facebook.